Shipping and Returns
Worldwide Shipping
Shipping to the United States
We ship to all 50 states of the United States
Standard Shipping takes 5-10 business days.
Cost: USD$30
*Please note that delivery times are based on the time of shipment, not when the
order is placed.
Canada
We ship to all the Provinces of Canada
Standard shipping time is 5-10 business days
Cost: CAD$15
UAE
All orders within the UAE ships within 2-6 business days.
A flat rate of USD$20 applies to all orders.
All other countries
Shipping rates for international orders are calculated based on the weight of your purchase and the courier that you choose. We currently offer trackable international shipping via BTS and FedEx.
*Please note: International orders may be subject to customs duties, taxes, and/or processing fees as determined by the destination country’s government.
Returns
General Return Policy
We want you to be 100% delighted by your purchase. If you’re not happy with an item for any reason, The Bee Couture gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 14 days of original purchase, except on final sale items and if otherwise stated.
*Please note: We reserve the right to send back any product with visible signs of wear.
Bonnets & Hijab Caps
Because these items are worn close to the skin, bonnets and caps cannot be returned or refunded for hygiene and safety reasons. We appreciate your understanding — this helps us to ensure every product you receive is completely new, clean, and untouched.
If your bonnet has never been worn and remains sealed in its original packaging, you may request a one-time exchange or store credit within 14 days. Our Customer Care team will be happy to assist you in finding the right fit or color.
Clothing & Scarves
Clothing and scarves may be returned or refunded within 30 days of purchase, as long as they are unworn, unwashed, and in their original condition. Please note that items purchased during promotional or sale periods — including discounted bundles and clearance offers — are final sale and cannot be returned or refunded. We recommend checking sizing and material details carefully before completing your sale-period purchase.
Our Guarantee
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for a refund.
How to Complete a Return
If you would like to return the items you purchased, you can submit your return for a refund following the steps below.
*Please note that we are unable to provide return shipping labels at the moment.
1. Visit returns.thebeecouture.com. Enter your order number and the email address used to place the order. You can find your order number by logging into your The Bee Couture account and navigating to your order history.
2. Choose the item(s) you would like to return and follow the prompts.
3. Ensure that your return is securely packaged and send it to the address provided via your preferred courier.
*Please note: The Bee Couture is not responsible for shipping fees or lost returns. You will be refunded for the items returned, not the shipping costs or any customs/duty fees you might have incurred upon receiving your order.